‘Whirlpool has failed to live up to the duties it owes to its customers. SC039990) | Privacy Policy, Hotpoint and Indesit Washing Machines Recall, Child Injury Prevention: A European Challenge, Connecting together for a safer, smarter world - October 2016, Safety In Mind: The Non–Standard Approach - April 2016, Safer By Design: Electrical Product Safety Conference - November 2015, Risk Mitigation of Lithium Batteries and Drones 2017, Improving product safety in an ever-changing world, How a Connected Home Can Be A Safer Home - April 2018. Whirlpool says Whirlpool-branded tumble dryers are not affected by the recall. Best deals in the January sales revealed by Which? Whirlpool’s announcement relates to a fire risk from the door lock system on certain washing machine models. You do this via an online checker tool where you’ll also register to receive a replacement. Here is a full list of the models involved in the Whirlpool recall of fire-risk Hotpoint and Indesit branded washing machines. Hotpoint, Indesit, Creda, Swan and Proline Tumble Dryers. I have a Hotpoint WMBF 742 UK washing machine which is affected by the latest Whirlpool recall. The manufacturer goes on to explain that when the heating element in the washing machine is activated, in very rare cases a component in the door lock system can overheat, which can pose a risk of fire. If you have one of these machines, you can check whether it needs a fix by following the instructions and entering your model number on the Hotpoint, Indesit or Swan safety website. Electrical Safety First strongly recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer. Owners of affected models should then unplug and stop using the appliance immediately, and contact Whirlpool. We know the company has a track record for appearing to put corporate reputation ahead of public safety in its disgraceful handling of the unsafe tumble dryer crisis. We are experiencing technical problems with our website and customer service hotline, and are working to fix the issues as soon as possible. Categories: Home & garden, Laundry & floorcare, online checker tool where you’ll also register to receive a replacement, Hotpoint tumble dryer fire in Llanwrst, Denbighshire in Oct 2014 that killed two men, Whirlpool issued a recall for what some estimates put at up to 800,000 fire-risk tumble dryers. The total number of fires caused by these washing machines hasn’t been revealed by Whirlpool at the time of writing. Whirlpool are proactively recalling certain models of washing machines manufactured under the Hotpoint and Indesit brands between 2014 and 2018. Please find affected model numbers below. Manufacturer Whirlpool has said as … Worried owners of Hotpoint and Indesit washing machines struggled for 24 hours to access a recall website to check whether their machine is … Hotpoint recall: Half a million Whirlpool washing machines in UK homes are to be recalled (Image: Getty) If your machine is on this list, the company is … Not the product you were looking for? Martyn Allen, Technical Director at Electrical Safety First, commented: “Issuing a recall as Whirlpool has now done is the correct course of action when a potentially dangerous fault such as this is discovered. The advice to consumers with an affected machine is to stop using it immediately, unplug it and register with Whirlpool for a free replacement machine or a free-of-charge in-home repair of their existing appliance. Whirlpool has said that no serious injuries have been reported. Our sincere apologies for the inconvenience. The safety of our customers is our top priority and we continually monitor the performance of all our products. 17 Dec 2019 Whirlpool has announced today it is preparing to recall up to 519,000 Hotpoint and Indesit washing machines. WHIRLPOOL has recalled 519,000 washing machines that were sold up until last year - just months after finally admitting it needed to recall thousands of … Although we appreciate many consumers will be inconvenienced at this time of year without a washing machine we have also seen the devastating effects faulty appliances can have. In December 2019, Whirlpool UK Appliances Ltd. identified up to 500,000 Hotpoint and Indesit washing machines to be recalled and replaced in the UK. If you believe you have an affected machine please stop using it immediately and check the below Whirlpool webpage: If your washing machine is being recalled, Whirlpool state that you will be able to choose between two options: 1. A recall of up to 519,000 Hotpoint and Indesit washing machines has been launched, after they were found to pose a fire safety risk – here are your rights if your machine's affected. If you own a recalled Hotpoint or Indesit washing machine, take our survey and tell us about your experience of the recall. Risk of fire due to a defective door locking mechanism. Bush Vented Tumble Dryer. Posted 17th Dec 2019. Manufacturer Whirlpool are recalling thousands of their Indesit or Hotpoint washing machines. Sue Davies, Which? That action came more than three and a half years after Whirlpool first admitted that it had a fire problem with vented and condenser dryers, branded Creda, Hotpoint, Indesit, Proline and Swan, made between April 2004 and October 2015. The new recall About 20 per cent of Hotpoint and Indesit washing machines since 2014 are affected by a fault that can cause the door locking system to overheat, creating the risk of a fire. The machines are being recalled owing to a fault with the door lock, which results in them posing a fire risk. Recalled: 18 / 07 / 2019. The safety issue concerns the door lock system on certain models, Whirlpool says in a press statement issued today. Avoid all risk associated with the affected models by unplugging their washing machines and not using them. Here is the full list of Hotpoint and Indesit washing machines that are being recalled because of a fire risk. As the web page issued by Whirlpool seems to have been experiencing some technical difficulties and you might have trouble reaching it, you can take a look at the list below to see if your Hotpoint or Indesit washing machine is affected by the recall. Share on Facebook Share on Twitter Published 29 April 2020 Brexit. Alternatively, customers can call Whirlpool's freephone hotline on 0818 903 281. ‘Customers will be hugely frustrated that this recall is not set to start for weeks and that they’re not being offered refunds for machines from a brand they may no longer want to have in their homes. Some, about 20%, of the Hotpoint and Indesit washing machines sold since 2014 are affected by the fault. Whirlpool today urgently recalled over half a million Hotpoint and Indesit washing machines - but not until January, with customers told to just … Whirlpool issues recall for more than 500,000 fire-risk washing machines 17 Dec 2019 The firm said as many as 519,000 washing machines sold under the Hotpoint … ‘People will rightly be asking what Whirlpool knew about these fire-risk machines and when, so there must now be a thorough investigation into this public safety issue. But the manufacturer has confirmed that it had carried out its own risk assessment following several breach fires. Affected brands are Creda, Hotpoint, Indesit, Proline and Swan. When you subscribe, you confirm you have read Electrical Safety First's privacy policy. You may opt out of receiving email updates at any time by using the unsubscribe link in the emails. ‘This ongoing saga with Whirlpool demonstrates once again that our product safety system is not fit for purpose and that the OPSS (Office for Product Safety and Standards) should be replaced with a new independent product safety regulator with real powers to finally hold companies to account over dangerous products.’. Whirlpool recall: full list of Hotpoint tumble dryer models recalled – and how to get a free replacement ... 2019 10:57 am. Recalled: 17 / 12 / 2019. Whirlpool’s recall of more than half a million fire-risk washing machines … Half a million washing machines in UK homes are to be recalled, plunging manufacturer Whirlpool into a fresh saga over dangerous appliances. The firm said as many as 519,000 washing machines sold under the Hotpoint and Indesit brands in the UK between October 2014 and February 2018 could be affected by a flaw with the door-locking system that could lead to them overheating and potentially catching fire. Whirlpool issues washing machine recall December 2019. Whirlpool is set to recall hundreds of thousands of washing machines over the risk that they could catch fire. We will let you know as soon as they are live again. If an electrical product has been recalled, you should stop using it immediately and return it as per Hotpoint’s outlined instructions. In November, MPs criticised Whirlpool’s approach to customer safety. Rachel Reeves, chair of the Business, Energy and Industrial Strategy (BEIS) Committee, said: ‘Whirlpool’s response to fixing safety flaws in its tumble dryers has too often owed more to PR management than to taking the practical steps to make its machines safe for customers. EU-Safety 2019, Luxembourg, 3rd - 4th October 2019, Unravelling Product Risk Assessment (Post Incident), Electrical Product Safety Conference ONLINE 2020, Inspection, testing, certification and reporting, Minimum standard for inspection and testing of rented domestic accommodation, Electrical Installations in Flood Prone Areas, Electrical Incidents in the Media Aug-Nov 16, Recall Review – December 2016 to April 2017, Investigation into UK socket-outlets incorporating USB charging points. You can understand more and change your cookies preferences here. 3 Recalled: 28 / 06 / 2019. Hotpoint and Indesit washing machine recall bbc.co.uk/new…686 What is the new problem? Whirlpool’s prime obligation was to fix the safety issues with its tumble dryers rather than engage in disgraceful tactics, such as using NDAs to silence customers who have been the victim of fires involving its products.’. Whirlpool Tumble Dryer Recall Program July 2019. The list has been provided by Whirlpool and includes 42 models made up of 39 from Hotpoint and three from Indesit. The fault is caused by the machine's heating element being activated during cycles of above 20C, which in some cases can cause a component in the door lock system to overheat and create a fire risk. ‘For example, any launderette charges you’ve paid while waiting for a fix are foreseeable and you can make a claim.’. Take a look at our Whirlpool fire-dryer model checker to find out. Owners of washing machines from Indesit and Hotpoint purchased since 2014 are urged to contact Whirlpool immediately to check if they have one of the affected models. Hotpoint & Indesit Washing Machines 2007 - 2009. 257376) and Scotland (No. https://washingmachinerecall.whirlpool.co.uk/, FML 742P UK WMAOD 743G UK WMAOD 743P UK WMAQB 721P UK.M WMAQC641PUKWMAQC 641P UK.M WMAQC 741G UK WMAQC 741P UK WMAQC 741P UK.M WMAQF 621G UK WMAQF 621P UK WMAQF 641 P UK.M WMAQF 721G UK WMAQF 721P UK.M WMAQG741PUKWMAQL 621G UK WMBF 742G UK WMBF 742K UK WMBF 742P UK WMBF 742P UK.M WMBF 763P UK WMEF 722 BC UK WMEF 742 P UK WMEUF 722P UK  WMEUF 743G UK WMEUF 743P UK  WMFG741GUKWMFG 741P UK WMFG 741P UK.M WMFUG 742 P UK.M WMFUG 742G UK WMFUG 742P UK WMFUG 842P UK.M WMJLF 842P UK WMJLL 742P UK WMSAQG 621P UK WMXTF 742G UK WMXTF 742K UK WMXTF 742P UK WMXTF 742P UK.M WMXTF 842P UK.M WMYL 7151PS UKÂ, XWA 81252X K UK XWA 81252X W UK XWD 71452X K UKÂ. strategic policy adviser, said: ‘This safety alert will cause huge disruption for millions of people who will have no washing machine over Christmas, and following the tumble dryer scandal, leaves Whirlpool’s reputation as a company that can be trusted on product safety in tatters. For Hotpoint washing machines, the model number should be found on the inside of the door. Here is a full list of the models involved in the Whirlpool recall of fire-risk Hotpoint and Indesit branded washing machines. A free-of-charge in-home repair of your appliance. Update 09/01/2020. A like-for-like replacement washing machine provided free-of-charge, 2. Half a million Hotpoint and Indesit washing machines are being recalled over a potential fire hazard, manufacturer Whirlpool has said. Whirlpool has announced today it is preparing to recall up to 519,000 Hotpoint and Indesit washing machines. Browse all our washing machine reviews to find your perfect model. Mind The Gap - Are You Recall Ready To PAS 7100? Towards the end of 2019, our safety team identified a potential risk concerning certain models of Hotpoint and Indesit washing machines. Check … Whirlpool is advising owners of its fire-risk washing machines to: Owners of affected washing machines will be offered either a free like-for-like replacement washing machine or a free repair. These appliances were designed by Indesit and the manufacturing … Whirlpool added the following model numbers to the recall on 29/01/20: Additional model numbers have been added to the recall on 29/04/20: WMAQB 641P UKWMAQB 721P UKWMAQB 741G UKWMAQB 741P UKWMAQF 621P UK.LWMAQF 641G UKWMAQF 641P UKWMAQF 721P UKWMAQG 641G UKWMAQG 641P UKWMAQG 721P UKWMAQG 721P UK.MWMAQG 741P UK.MWMAQL 621P UKWMAQL 641P UKWMAQL 721A UKWMAQL 721P UKWMAQL 721P UK.MWMAQL 741G UKWMAQL 741P UKWMSAQG 621 GUK. The company announced the news on Twitter, saying: “We are recalling certain models of Hotpoint and Indesit washing machines made between … Whirlpool recalls 11,000 Hotpoint and Indesit washing machines in Ireland Updated / Tuesday, 17 Dec 2019 18:37 The machines were manufactured between between October … Owners of washing machines from Indesit and Hotpoint purchased since 2014 are urged to contact Whirlpool immediately to check if their washing machine is one of the affected models. By continuing to browse you consent to our use of cookies. consumer rights editor, says: ‘Which? This is due to a defective door catch on certain models, which can overheat during use. Washing machines. Visit our Product Registration page to register a product, Enter your email address to get notifications of product recalls. — Whirlpool UK (@WhirlpoolUK) 17 December 2019, Do you have one of these machines? A breach fire is one that isn’t contained within the machine itself. 17 December, 2019: Whirlpool announces recall of 519,000 Hotpoint and Indesit fire-risk washing machines in the UK – Four years on from announcing that millions of its tumble dryers posed a fire risk, Whirlpool reveals a fire problem with more than 500,000 Hotpoint and Indesit washing machines. Whirlpool hasn’t yet confirmed whether refunds will be provided for affected customers. December 17, 2019 2:48:47 PM. Coronavirus: how families and friends can support older loved ones, Check whether their washing machine is affected by calling 0800 316 1442 or. Following action by the Office for Product Safety and Standards (OPSS), Whirlpool is recalling and replacing an estimated 500,000 Indesit and Hotpoint washing machines. One of the recalled Hotpoint washing machines The potential design defect is with the door-locking system on washing machines that were sold in … Hotpoint and Indesit Washing Machines. ... 17 December 2019, 6:48 am. The … The US firm said as many as 519,000 washing machines sold under its Hotpoint … At the inquest, in September 2017, the coroner stated that on the balance of probabilities the fire was caused by an electrical fault inside the door of the Hotpoint tumble dryer, a brand owned by Whirlpool. But Whirlpool also says if the appliance continues to be used, it should only be with cold water cycles of 20°C or lower as this significantly reduces risk. Published 17 December 2019 Adam French, Which? Have you been able to get in touch with Whirlpool? Towards the end of 2019, Whirlpool identified a potential risk concerning certain models of Hotpoint and Indesit branded washing machines manufactured between 2014 and 2018. The machines are being recalled owing to a fault with the door lock, which results in them posing a fire risk. The recall covers models manufactured between October 2014 and February 2018. 29 January, 2019: Whirlpool recalls three more fire-risk washing machine models – More dangerous … View more washing machines here. Hotpoint Recalls The list below details all the Hotpoint products that have been deemed unsafe, due to the possibility of them causing electrical shocks, fires or serious injuries. MPs criticised Whirlpool’s approach to customer safety. Important Product Safety Notices: Please check here to see if your appliance is affected by our appliance safety recalls. See the full news story. Here is a full list of the models involved in the Whirlpool recall of fire-risk Hotpoint and Indesit branded washing machines. Whirlpool is preparing to recall up to 519,000 washing machines due to a faulty door-locking system that could pose a fire risk. The machines were sold for more than five years, but the door locking systems can overheat - … expects that you will be able to claim any out-of-pocket expenses you’ve had as a result of not being able to use your machine from Whirlpool or the retailer that sold it to you – as long as those expenses are “reasonable and foreseeable”. Is there a fire-risk Whirlpool tumble dryer in your home? Is your Hotpoint or Indesit washing machine part of the fire-risk recall? Whirlpool are proactively recalling certain models of washing machines manufactured under the Hotpoint and Indesit brands between 2014 and 2018. We have been made aware that a small number of customers have experienced issues with regards to drums of washing machines manufactured between 2007 and 2009. Recalled: 22 / 07 / 2019. Full details of the implementation of these remedy options will be provided in early January. This is due to a defective door catch on certain models, which can overheat during use. Tell us your story. The machines are listed by their model numbers, which can be found in the recess inside the door or on the back of the appliance, followed by the brand name. We want to find out if people’s cases are being resolved effectively. The recall covers models manufactured between October 2014 and February 2018. We use cookies to allow us and selected partners to improve your experience and our advertising. Owners of Hotpoint or Indesit branded washing machines should check their product’s serial number to ascertain whether theirs is affected. I’m not impressed by the delay of months … Whirlpool's fire-dryers - your consumer rights explained. ‘The Whirlpool tumble dryer saga has dragged on for far too long, leaving customers, now four years on, still fearing they may have potentially unsafe tumble dryers in their homes. As many as 519,000 of the machines … A fault inside the door was responsible for a Hotpoint tumble dryer fire in Llanwrst, Denbighshire in Oct 2014 that killed two men. Today’s announcement comes just five months after Whirlpool issued a recall for what some estimates put at up to 800,000 fire-risk tumble dryers. It is essential those with a recalled model refrain from using it until it has been replaced to protect both themselves and their families. Up to 519,000 washing machines sold in the UK are involved. Hotpoint and Indesit washing machine recall. Share this page. In December 2019, Whirlpool announced more than half a million washing machines under the Hotpoint and Indesit brands must be recalled due to a fire risk. Get the latest updates from Electrical Safety First: ©2021 Electrical Safety First is the campaigning name of the Electrical Safety Council, a registered charity in England and Wales (No.