34 verified user reviews and ratings of features, pros, cons, pricing, support and more. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … End user integration makes allowing and securing remote access to PCs a breeze too. NinjaRMM is an ITSM solution for small and midsize businesses in education, health care, manufacturing, IT and more. Don't be a commodity – deliver best-in-class service that can't be replaced. Scheduled scan and tracking. Cons: Well - no software is perfect. Ideal for IT professionals and managed service providers, NinjaRMM provides all … It works well and integrates well and feels like the modern solution when it comes to traditional RMM software. With this integration, all your NinjaRMM devices and … Please don't fill out this field. Deployment, User, Overall: Ninja RMM hits the sweet spot of being easy to configure and use while being fairly priced. Customizable ticketing options to select different service boards, priority, and status. No other cons. Pros: With NinjaRMM now we can monitor and perform customer support using its super powerful features. Also, being able to diagnose PC's without having to disrupt users makes our team look great to our clients. Pros: All tools included are practical to the management of my customers and their computer endpoints: no distractions or hard-to-find information. The KACE SMA could improve the ticketing process of projects. Best automation option. They have never failed to help me remediate an issue, or respond in a timely manner. Real-time monitoring of network data. The user experience design is just awesome. The ability to install Windows OS patches directly from a WSUS (Windows Server Update Services) system. Alerts are great for catching problems proactively, such as detecting SMART status of failing HDDs before they become a problem. I am very pleased overall. The team liked NinjaRMM for its interface, customer service and easy onboarding, and used the solution for 2-3 years. Atera vs NinjaRMM. NinjaRMM is an IT service management software that offers a comprehensive IT monitoring and remote management toolset. (This may not be possible with some types of ads). You can create client accounts with restrictions, and also have Teamviewer access when needed. Powerful scripting tools greatly simplify batch operations (and are great at the single device level too) NinjaRMM is the premiere Cloud RMM Software for MSPs and IT Pros. Highly recommended. ... “The best way I can demonstrate the improvement is the fact that I am currently looking at my ticketing system … Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … Sometimes a simple restart of the service fixes it, but sometimes we just have to wait a little bit. I will update review if I face any in the future. Pros: Ninja has an extremely easy UI and is very logical. Bottom line: I FEEL supported by anyone I work with at NinjaRMM. Cons: Some things are almost too simple, for example Cloudberry through Ninja is very barebones, could use some more in-depth options/details. Kudos to the team at NinjaRMM! Overall: Overall I love the product and am very happy with it. I understand that I can withdraw my consent at anytime. I can't say it's very easy to use but in terms of monitoring, it will do your job as expected. Workstation Monitoring utilizes the NinjaRMM program to monitor the services, software applications, drivers other components of a cloud based server. Provide superior, more responsive customer service. The ability to see performance, files, programs, etc all in one spot is extremely efficient. Integration with third party software. Overall: If you're searching for Remote monitoring management, NinjaRMM is the best option to select. Overall: I’m very happy with Ninja. … The setup process was a breeze. Pros: I love you much easier this makes my job. We work hard to make sure our platform is simple to use, offers a beautiful UI, and … Everything from product to support is excellent. I thought it was based on NMS installs but turns out it is per device not per listener. Click URL instructions: Powerful analytics provide unmatched insight – enabling you to view your business from every angle: incidents, assets and opportunities. Cons: Me and our IT staff haven't faced any issues so far with this. Cons: No cons. No credit card required and full access to all features during the trial process. Visit Website . ... NinjaRMM … NMS licensing is expensive for what you get. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and … Another thing I like is the remote access redundancy. It’s fast, accessible from anywhere, and intuitive to use. With the number of new vulnerabilities rising... Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. This product is VERY lightweight by comparison. The platform features search and connect through TeamViewer, antivirus integration, real-time alerts, managed patching, automation, software inventory, and reporting. Pros: It helps to monitor data very effectively. Overall: NinjaRMM has become MY essential business. The issue alert is a great addition to its functionality. Don’t let a form stop you from trying NinjaRMM for 14 days. NinjaRMM was built for the next generation of IT management. Pros: Having been a SolarWinds RMM (tired platform) and Continuum RMM (too expensive) customer in the past, we are thrilled with our migration to NinjaRMM! HMAC-SHA1 is an algorithm defined by RFC 2104 - Keyed-Hashing for Message Authentication .The algorithm takes as input two byte-strings, a key and a message. Remote access fails probably 1 time a day where I need to ask a user to reboot. Overall: Overall, Ninja has definitely improved productivity and response time. For NinjaRMM … The functionality has been increasing since we cave on with Ninja about 3-4 years ago. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Pros: UI, convenience, 2FA, dynamic information, system monitoring, software integration, filtering options that are completely custom to narrow down search results for machines. Overall, Ninja RMM is a significant tool for endpoint management. Simple interface Remove. Great UI and makes managing of the devices easy graphically Overall: Have used quite a few different RMMs and between UI/UX and functionality, we decided to use Ninja. I see them as a hub for many IT support tools and software by gracefully integrating them together. The installer was nearly 500MB download. Everything’s accounted for in a single version of the truth. 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